Privacy Policy

1. Introduction

Charmetant Consulting (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal data we collect about you when you visit our website (charmetant.com) or engage with our consulting, software, and application development services.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with applicable data protection laws, including the European Union General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA / CPRA), and applicable regulations in our operating jurisdictions.

2. Information We Collect

We collect information in two main ways: information you provide directly to us, and information collected automatically when you access our website.

3. How We Use Your Information

We use the collected information for the following legitimate business purposes:

• To provide, operate, maintain, and optimize our website and consulting services.
• To respond directly to your questions, project inquiries, and communication requests.
• To deliver technical support, service updates, and administrative notices.
• To detect, prevent, and mitigate security threats, fraud, or malicious activity.
• To comply with applicable legal obligations and enforce our contractual terms.

4. Legal Bases for Processing (EEA / UK Visitors)

If you are located in the European Economic Area (EEA) or the United Kingdom, our legal bases for collecting and processing personal data depend on the context:

• Consent: Where you have explicitly granted permission (e.g., opting in to certain communications or optional cookies).
• Performance of a Contract: When processing is necessary to enter into or perform a client consulting agreement with you.
• Legitimate Interests: To operate, secure, and enhance our services without overriding your fundamental privacy rights.
• Legal Obligations: Where required by tax, accounting, or regulatory compliance.

5. Disclosure and Sharing of Personal Data

We do not sell, rent, or trade your personal information. We only share data in the following limited circumstances:

• Service Providers: Trusted third-party vendors who assist with cloud hosting (e.g., Vercel), infrastructure maintenance, analytics, or email communication, subject to strict confidentiality agreements.
• Legal Compliance: When required by applicable law, regulation, subpoena, or lawful governmental request.
• Business Transfers: In connection with a merger, acquisition, restructuring, or asset transfer, where the acquiring entity agrees to respect this policy.

6. Data Retention and Security

We retain personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law.

We implement industry-standard administrative, physical, and technical safeguards (including HTTPS/TLS encryption in transit and access controls) to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

7. Your Privacy Rights

Depending on your location, you may have specific statutory privacy rights, including:

• Right of Access: Request a copy of the personal information we hold about you.
• Right to Rectification: Request correction of inaccurate or incomplete personal records.
• Right to Erasure (“Right to be Forgotten”): Request deletion of your personal data under certain conditions.
• Right to Restrict or Object: Restrict or object to our processing of your personal information.
• Right to Data Portability: Request the transfer of your personal data to another service provider in a structured format.
• Non-Discrimination: We will never discriminate against you for exercising your privacy rights.

To exercise any of these rights, please contact us at contact@charmetant.com.

8. Third-Party Websites and Services

Our website may contain links to external sites (such as LinkedIn, YouTube, Instagram, or client project domains). We are not responsible for the privacy practices or content of third-party websites. We encourage you to review their individual privacy policies.

9. Children's Privacy

Our website and consulting services are not directed to children under the age of 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us so we can promptly delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our legal obligations, technology, or business operations. Any updates will be posted on this page with an updated “Last Updated” date.